Patricia Doolan

Completing Year 12 in 2011, Patricia began her career in administration. Originally registered with Advanced Personnel Management, Patricia moved on to enroll in the Australian Government’s Indigenous Employment Program. Patricia took part in intensive workplace preparation training before securing full-time work as a teller with the Bank of Queensland whilst completing a Certificate III in Financial Services.

Since completing her certificate, Patricia now works as a Customer Service Officer and often assists in a sales role with the bank, marketing credit card and insurance products to customers.

This experience and the opportunity for employment has shaped the beginning of Patricia’s career in banking and finance. The bank has rewarded Patricia’s personal and professional approach with more responsibility and positional accountability. In this way, Patricia’s efforts are returning a strong investment for her employer, and her future.